In Soča valley all water from the water pipe is drinkable water. We have installed water-saving faucets in all our guest premises. We kindly ask you to help preserve drinkable water and use water for showering in a reasonable manner.
In all our guest premises, we use heat pumps for heating and cooling. With this, we have drastically reduced carbon footprint and energy consumption.
We produce 2/3 of all energy consumed with our own solar plant installed on roofs.
We have switched to waste sorting. We try to reduce waste with every step we take.
We have installed energy-efficient led lights in all guest premises.
We are continuously increasing the share of local suppliers.
For the maintenance and operation of Nebesa Chalets, we are continuously searching for substances and cleaning agents that are less hazardous to the environment.
When choosing co-workers, we prioritize locals and thus increase the percentage of co-workers from the local environment
All our chalets are equipped with air recuperation systems. Please help us safe energy and do not open windows while heating or cooling is operating.
We respect local and Slovenian producers, growers and service providers in Nebesa tourist houses. We are aware that by purchasing local products and services, we are contributing to the well-being of the local community.
Therefore:
- for each product and service, we review and evaluate the offer of local and Slovenian suppliers,
- when choosing suppliers, in addition to price and quality, we also consider local origin,
- in the case of the same quality and price, we give priority to local and Slovenian suppliers over foreign multinationals.
When purchasing products in accordance with the capabilities, we give preference to products that are:
- sustainably grown,
- packaged in such a way that less packaging waste remains,
- environmentally responsible.
When replacing or purchasing new devices, in addition to the above, we also consider energy efficiency. We opt for devices that belong at least to energy class A.
At the Nebesa Chalets we provide a safe working environment and take care of the health of our employees and guests.
At the beginning of their work, all employees are acquainted with the instructions for safe work and measures for dealing with emergencies. They are trained by external contractors for occupational safety and fire protection. We are constantly improving the conditions for their work and reducing the risk of injury.
Our guests stay in a safe and clean environment. They are familiar with the fire regulations and the evacuation route. They are insured for accidents.
In the Nebesa Chalets, quality means a lot to us. We strive to provide guests with high quality services that not only meet but even exceed their expectations.
We maintain a high level of our services by:
- collect and analyze guest feedback,
- based on analyzes, we take measures and introduce improvements to increase guest satisfaction,
- we have a system in place to resolve guest complaints,
- we take care of regular education and training of employees,
- where possible, the quality of services is measured,
- We regularly monitor business goals and eliminate irregularities.
Management is responsible for the design, implementation and effectiveness of the quality management system, and each employee for the quality of their work.
At Nebesa Chalets, we are committed to respecting the rights of our employees, human rights and the rights of children.
We believe that employees are the greatest value of our company, so we value them and treat them with respect. We are committed to:
- respect national and international law and conventions in the field of labor law, human rights and children's rights,
- not allow discrimination based on sex, age, sexual orientation, race, religion, culture or illness,
- provide regular education and training to its employees,
- make employees aware of our policies, goals and measures and their role in doing so,
- employ the local population according to their abilities,
- protect vulnerable groups, and in particular children, from exploitation and abuse,
- Report violence against children, guests or employees to the police or other competent institution.
To achieve the goals, we will take the following measures:
- once a year we will organize training on sustainability and thus increase employee awareness of sustainability,
- we will enable employees to participate in a course or training of their choice,
- in the selection of external collaborators, we will give priority to local residents and thus increase the share of collaborators from the local environment,
- In internal education, we will acquaint all employees with the policy of protection of children's rights and thus increase the awareness of employees about human rights and children's rights.
At Nebesa Chalets, we are aware that our activities are closely connected with the local community, so we consider and respect the needs and rights of the local community and the local population.
We commit ourselves to:
- strengthen cooperation with local entrepreneurs, growers, suppliers and residents,
- organize a public consultation to make decisions that have implications for the whole local community,
- provide the local population with unrestricted access to all resources,
- employ staff from the local environment in accordance with the capabilities,
- Encourage guests to protect the local community, preserve it and behave responsibly in the destination.
To achieve the goals, we will take the following measures in 2019 and 2020:
- we will revise the purchasing policy and place greater emphasis on local suppliers of products, services and crops, thus increasing the share of local suppliers by 15% compared to the previous year,
- in the selection of external collaborators, we will give priority to local residents and thus increase the share of collaborators from the local environment,
- promotional materials will be supplemented with information on vulnerable local areas and thus make guests aware of responsible visit to the destination,
- Once a year we will organize an event for the local population, we will invite local residents to visit our hotel and thus strengthen cooperation with the local population.